Payment Policy
At AllyPen, we prioritize security and privacy for all of our customers. To ensure the highest level of protection for your personal and financial information, we only accept payments in cryptocurrencies. This includes popular digital currencies such as Bitcoin (BTC), Ethereum (ETH), and other major cryptocurrencies. By using cryptocurrencies, you benefit from secure, fast, and transparent transactions with no need for intermediaries.
All payments are processed through trusted, decentralized blockchain networks, giving you peace of mind knowing that your transaction is secure and private. At checkout, you will be provided with detailed instructions on how to complete your payment using your chosen cryptocurrency.
Refund Policy
As our products are digital and immediately available for download upon purchase, we generally do not offer refunds. However, we understand that issues may arise, and we are committed to ensuring your satisfaction.
Refunds may be considered under the following circumstances:
Defective or Incorrect Product: If you encounter an issue with the product you’ve purchased, such as incorrect files or a malfunctioning template, please reach out to us within 7 days of purchase. We will review the issue and, if necessary, provide a replacement or issue a refund.
Accidental Purchases: If you made an accidental purchase and the product has not yet been downloaded, please contact us within 24 hours for assistance.
How to Request a Refund or Support
If you experience any issues or have any questions about your purchase, please contact our customer support team at contact.allypen@gmail.com. We will respond to your inquiry as quickly as possible and provide assistance based on your needs.
Changes to this Policy
AllyPen reserves the right to modify or update this Payment and Refund Policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting.
Thank you for choosing AllyPen! We are dedicated to offering you a secure, convenient, and efficient shopping experience.
